A recent business trip to Leeds saw us (my sister and I) having an overnight stay at the Village Hotel in Leeds. Here is our honest opinion.
My first impression as the taxi drove up to the doors was good, for the most part. There were lots of formally dressed people both males and females milling about the entrance of the hotel. They were smoking. It felt rather intimidating and as a non-smoker, it was not nice nor welcoming to wade through all that smoke to enter reception. When we collected our luggage and went to reception, the smell of tobacco was still very obvious. For this reason, I would suggest that an area, perhaps off to the side is to be made suitable for those who find it necessary to smoke so that it does not offend nor hinder others.
Check-in was easy and went smoothly. The wifi details were offered up when I enquired and it did work. We went up to our assigned rooms, checked out one and then the other. Both were well presented and clean. We both liked the decor and colour scheme, the colourful stripe feature wall in the bedroom was also featured on one wall in the shower/bath. It was really snazzy, and we have both agreed that in our next bathroom makeover, we would consider using one big sheet in the shower to avoid having to scrub between grout.
The bedside table had water damage and the bottom of the bathroom door also had what seemed like water damage but other than that, the rooms were in good order.
One room had a coffee machine in and the other had a kettle, both had a big flat screen television and one even had a Sky package on the TV.
After we had checked out our room and did a bit of paperwork, we went downstairs to eat. Many of the well dressed ‘smokers’ were now sat inside, drinking. The air inside was still full of the smell of smoke. There was loud chatter and lovely little children running about trying to outrun their well-dressed mums in high heels who were trying to scoop them up. When we tried to order our meal, the attendant kept apologizing as she could not hear us amidst the loud chatting and laughter from the other guests. We later learned that there was a wedding there. There was no available space to sit to have a meal so we decided on room service.
We had the intervention of three different members of staff as there was uncertainty as to whether we could have the meal from the bar or restaurant for room service, if there would be an additional cost for room service and if we should look at the bar menu or the restaurant menu. That was not clear. In the end, we did get to order our meal from the bar menu which was more extensive and we paid for room service. I happen to think, we should not have been charged for room service as there was no available seating space in the restaurant. The room service charge was not too expensive though, it was just under £4.00
We went back to our rooms and shortly after, there was a knock at the door. The meals had arrived! Now that is what we call service! The food was well presented, the portion size was good and it was all very delicious! I am drooling now just thinking about the food.
Sleep was a dream! The bed was very comfortable and the duvet quite warming.
At shower time in the morning, I must confess, I did not have the best of time. The bath was quite slippery. I’m not sure if the cleaner left too much cleaning fluid on, but that is what I found. Also, it was hard to face the shower as the roll in the floor of the bath was so deep. I had to turn facing the longer side of the bath to have a shower! Also, it was quite complicated to figure out how the shower worked. I think a nice touch would have been to have simple instructions related to how to operate the two separate tap units to operate the two separate showers heads that were in the one, narrow bath!
Breakfast was a breeze as well with a wide choice available both continental and British cooked breakfast, including sausages, bacon, eggs tomatoes etc. There was also a wide range of cereal, cute little fruit bowls and about three or four different types of fruit juices. We had very little time for breakfast as we had business to do very early in the morning. We did make a quick sandwich and checked out.
Check out was also a simple experience. We just had to drop our door keys in a box.
Goodbye and good luck Village Hotel, Leeds and we hope to visit again.
We would like to award the Village Hotel 4 stars for the experience.